General information

We are recruiting a Forward Deployed Engineer / Field Service Engineer for one of our key clients, a rapidly growing, innovative Swiss technology company specializing in the development of Artificial Intelligence and Computer Vision solutions applied to industrial automation and the environmental sector.

The successful candidate will play a strategic role in the implementation and commissioning of advanced technological systems for industrial clients in Europe, working closely with the engineering, hardware, and software development teams.

Employment percentage: 100%
Work location: Europe, with preference given to candidates residing in Switzerland or Italy
Work arrangement: Hybrid, with frequent travel to client sites
Start date: To be determined

DUTIES AND ACTIVITIES

• Management of the installation, configuration, and commissioning of machine vision systems based on artificial intelligence.

• Preparing the necessary technical materials and equipment prior to on-site service calls at customer locations.

• Installation and configuration of industrial edge computers, cameras, sensors, and network devices.

• Configuration of Linux operating systems (Ubuntu), routers, switches, and local network infrastructure.

• Supervision and support for wiring, assembly, and connection of hardware components at industrial facilities.

• Conducting functional tests, diagnostics, debugging, and troubleshooting technical issues during installations.

• Verification of network connectivity, remote access solutions, and proper communication between edge systems and cloud infrastructure.

• Management of commissioning activities, both remotely and on-site at production facilities.

• Definition and ongoing optimization of procedures for the installation, configuration, testing, and delivery of systems to the customer.

• Preparation of technical documentation regarding installations, configurations, and work performed.

• Collaboration with the Software, Hardware, and AI teams to identify and resolve issues encountered in the field.

• Direct interaction with clients' IT contacts, electricians, and industrial plant managers.

REQUIREMENTS

• Technical training, a diploma, or a bachelor's degree in Computer Science, Computer Engineering, Automation, Electronics, or related fields.

• Professional experience in technical roles such as IT Technician, System Engineer, Automation Technician, PLC Programmer, or similar positions.

• Good knowledge of Linux operating systems (Ubuntu) and experience using SSH and command-line tools.

• A solid understanding of network infrastructure and TCP/IP protocols , routers, switches, VPNs, and basic firewall configurations.

• Strong skills in the installation, configuration, and troubleshooting of hardware devices and computer systems.

• Experience with or interest in the installation and configuration of cameras and vision systems.

• Practical skills and the ability to work directly on equipment and technical infrastructure.

• Analytical, troubleshooting, and problem-solving skills.

• Ability to work in industrial and manufacturing settings.

• Strong communication skills and the ability to interact with technical contacts from various fields.

• Good command of the English language, both written and spoken.

• Willingness to travel frequently for work within Europe.

• Operational autonomy, flexibility, proactivity, and a results-oriented approach.

The following are considered priority claims:

• Experience in PLC programming and industrial automation.

• Knowledge of industrial networks, VPNs, and remote access solutions.

• Experience in installing and configuring CCTV and video surveillance systems.

• Knowledge of CAD software and the ability to read technical drawings.

• Possession of safety certifications or authorizations for access to industrial sites.

• Experience using 3D printing technologies.

• Residence in Switzerland or Italy.

• Excellent knowledge of Italian.

WHAT WE OFFER

• Join an innovative, rapidly growing, and internationally active technology company.

• Opportunities to work with cutting-edge technologies in the fieldsof Artificial Intelligence, Computer Vision, and industrial automation.

• A role characterized by a high degree of autonomy, responsibility, and the opportunity to contribute directly to the development of deployment and commissioning processes.

• Direct collaboration with the founders and a multidisciplinary team of engineers and technology specialists.

• A dynamic environment focused on innovation and the development of solutions that have a tangible environmental impact.

• Opportunities for professional growth and for gradually taking on greater responsibilities.

• A hybrid and flexible work arrangement, with periodic in-office time with the team.

• Reimbursement of travel and per diem expenses for client-site activities.

• Competitive compensation commensurate with the experience and skills you have acquired.

Your application will be treated with the utmost confidentiality and will initially be used only for internal review. Your information will be shared with our client company only after you have been contacted personally by one of our recruiters.

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